General Questions

Q1. What does GRACERAY do?

GRACERAY is a China-based B2B sourcing and export company helping international buyers source, develop, supply and export products from China.

Our services can include product sourcing, supplier matching, OEM & ODM, product development, production coordination, quality control, consolidation and export arrangements.

Q2. What products can you source from China?

We can source a wide range of products including apparel and textiles, tools and hardware, solar and lighting products, eyewear and accessories, home and daily products, outdoor and garden products, pet supplies, kitchenware, sports and leisure products, gifts and promotional products, seasonal products, hotel and hospitality products, bags and luggage, and other customized sourcing requirements.

Our website represents only part of our sourcing capabilities.

Q3. Can you source products that are not listed on your website?

Yes.

The products displayed on our website represent selected categories and examples of our sourcing capabilities.

If you need a product that is not listed, send us a product image, reference link, specification, drawing or description and we can explore suitable sourcing options in China.

Q4. Who do you work with?

We primarily work with international B2B buyers, including wholesalers, importers, distributors, retailers, e-commerce businesses, hospitality businesses, project buyers and corporate procurement teams.

Product Sourcing

Q5. How does your China sourcing process work?

You send us your product requirements, and we explore suitable products and suppliers based on your specifications, quantity, target price and other requirements.

Depending on the project, we can then assist with quotation comparison, samples, production coordination, quality checking, consolidation and export arrangements.

Q6. Can you source a product from a picture?

Yes.

A product image can be a useful starting point. You can send us a picture, product link, sample or description and we can explore similar or matching products from suitable suppliers in China.

Q7. Can you find Chinese manufacturers for my product?

Yes.

We can explore suitable manufacturers and suppliers based on your product requirements, order volume, quality expectations, customization requirements and target market.

Q8. Can you source products from multiple suppliers?

Yes.

For multi-category sourcing projects, we can explore different suppliers for different products and coordinate the purchasing process according to the project requirements.

Where practical, products from multiple suppliers can also be consolidated before export.

Orders & MOQ

Q9. What is your MOQ?

MOQ depends on the product, supplier, order quantity and customization requirements.

There is no single MOQ that applies to every product. We will confirm the applicable MOQ when preparing your quotation or sourcing proposal.

Q10. Can you handle large-volume orders?

Yes.

Our business is primarily focused on B2B wholesale, bulk purchasing and commercial sourcing projects.

We have experience supporting large-volume consumer product requirements and multi-category procurement projects.

Q11. Can I purchase different products in one project?

Yes.

Our multi-category sourcing capability allows buyers to explore different products and suppliers through one coordinated sourcing project.

This can be particularly useful when your purchasing requirements involve multiple product categories.

OEM & ODM

Q12. Do you provide OEM and ODM services?

Yes.

Depending on the product, we can support OEM and ODM requirements including product customization, logos, labels, packaging, materials, colors and specifications.

Available customization options, MOQ and production requirements vary by product.

Q13. Can you develop a product from my idea or sample?

Yes.

You can provide a product concept, image, drawing, specification or physical sample.

We can explore suitable product development and manufacturing options in China based on your requirements.

Q14. Can you customize packaging and branding?

For suitable products, yes.

Customization may include logos, labels, packaging, colors, materials and product specifications.

Minimum quantities and available customization options vary by product and supplier.

Quality & Production

Q15. Can you inspect products before shipment?

Yes.

Product checking and pre-shipment inspection can be arranged according to the requirements of the project.

The inspection scope can include quantity, appearance, specifications, packaging and other agreed requirements.

Q16. Can you follow production after an order is placed?

Yes.

Production follow-up can include communication with suppliers, production schedule updates, specification confirmation and coordination before shipment.

Q17. Can you work with my existing supplier?

Yes.

If you already have a supplier in China, we can discuss whether we can assist with production follow-up, quality checking, consolidation or export arrangements.

Consolidation & Export

Q18. Can you combine products from different suppliers?

Yes.

Where practical, goods from multiple suppliers can be coordinated and consolidated before export.

This can be useful for buyers purchasing different products from several Chinese suppliers.

Q19. Can you arrange export from China?

We can coordinate export and logistics arrangements according to the project requirements, including cargo consolidation, export documentation coordination, container loading and shipment arrangements.

The specific shipping solution depends on the destination, cargo and agreed trade terms.

Q20. Which countries do you serve?

We work with international buyers across different markets.

Our experience includes projects and supply relationships involving Southeast Asia, the Middle East and other international markets.

Custom Sourcing

Q21. Can you help with a special or unusual product?

Yes.

Not every sourcing requirement fits into a standard product category.

We have experience exploring special procurement requirements involving commercial products, larger equipment, hospitality supplies, construction-related products and other project-specific items.

If you have an unusual requirement, send us the details and we can evaluate whether a suitable sourcing solution can be developed.

Q22. What information should I provide when requesting a quotation?

Useful information includes:

  • Product images
  • Product links
  • Specifications
  • Required quantity
  • Target price
  • Materials
  • Size or dimensions
  • Packaging requirements
  • Customization requirements
  • Destination country

You do not need to have every detail before contacting us.

Still Have Questions?

Every sourcing project is different.

Send us your product requirements, reference images or specifications and our team will help you explore a suitable China sourcing solution.

Start Your Sourcing Project →